We are committed to providing you with the best shopping experience, and our shipping policy is designed to ensure that our products arrive promptly and safely.
Shipping Timeframe
- Processing Time: All orders are processed within 1-2 business days. You will receive a confirmation once your order has been processed.
- Domestic Delivery Time: After processing, your order will be shipped and delivered within 10-12 business days across India.
- International Delivery Time: Please refer to our international shipping policy.
- Shipping Rates: We provide Free Shipping for all orders above Rs 10,000. The shipping rates for orders below Rs 10,000 will be automatically calculated at checkout depending on the weight and area of delivery.
Shipping Delays
While we strive to meet our delivery timelines, please note that delivery may be delayed due to unforeseen natural events or government regulations affecting certain areas. We appreciate your understanding and patience in such circumstances.
Order Tracking
Once your order has been shipped, you will receive a notification with tracking details via email or SMS. This will allow you to track your package and stay updated on its estimated delivery date.
Contact Us
If you have any questions or concerns regarding your order, please do not hesitate to contact our customer service team at customerservice@etoilehome.in.
